Privacy Policy

Last updated: 2nd May 2025

At The Online Edge, we are committed to helping you achieve real, lasting results. We believe in the services we provide, and we want you to be satisfied with your investment. Please review our Refund Policy below.

1. Coaching and Consulting Services

We provide coaching and consulting services that are specifically tailored to your business needs. As these services involve personalized, live coaching, we do not offer refunds once sessions have been conducted or the service has started.

2. Digital Products

For digital products (e.g., eBooks, online courses, templates, and other downloadable content), all sales are final. Due to the nature of these products, we do not offer refunds once the product has been delivered.

3. Subscription-Based Services

For subscription-based services (e.g., ongoing coaching, group programs), you can cancel your subscription at any time. However, no refunds will be provided for payments already made. Access to subscription services will continue until the end of the current billing cycle.

If you cancel your subscription before the end of the billing cycle, you will not be charged for the next period.

4. Exceptional Circumstances

If you feel that the services provided do not meet the expectations set in the agreement or the terms outlined, please contact us at [Your email]. We will review your case on a case-by-case basis and may offer an alternative solution, such as an additional coaching session or access to different resources, at our discretion.

5. How to Cancel a Service

To cancel a service or subscription, you must notify us in writing via email at [Your email]. Please provide your order number or account details, and we will confirm the cancellation and the effective date.

6. Contact Us

If you have any questions or concerns about our Refund Policy, please don’t hesitate to reach out:

Email: [email protected]